GTC

(1) Scope of application

These General Terms and Conditions (hereinafter „GTC“) apply to all contracts between autostadt24 GmbH, Hauptstraße 24, 10115 Berlin (hereinafter „autostadt24“ or „we“) and its customers concerning the use of the website www.autostadt24.de as well as the purchase of motor vehicles and related services.

(2) Contractual partner

The contractual partners of autostadt24 are exclusively consumers within the meaning of § 13 BGB (German Civil Code) and entrepreneurs within the meaning of § 14 BGB.

(3) Deviating conditions

Deviating, conflicting or supplementary general terms and conditions of the customer shall not become part of the contract unless their validity is expressly agreed to in writing.

2. conclusion of contract

(1) Online offer

The presentation of vehicles on our website does not constitute a binding offer, but a non-binding invitation to submit an offer (invitatio ad offerendum).

(2) Order and acceptance

• The customer submits a binding offer to purchase a vehicle by completing and sending the online form or by contacting us by telephone or in writing
• autostadt24 confirms receipt of the order immediately by e-mail
• The contract shall only come into effect upon our express acceptance in text form or upon handover of the vehicle

(3) Contract language

The language available for the conclusion of the contract is German.

3. prices and terms of payment

(1) Prices

• All prices quoted are final prices including the applicable statutory VAT
• In the case of used vehicles, delivery is made in accordance with § 25a UStG without VAT being shown
• Additional costs (transfer, registration, TÜV, etc.) are shown separately

(2) Payment methods

We accept the following payment methods:

• Cash payment on collection
• Bank transfer
• Financing via our partner banks
• Leasing via our leasing partners

(3) Due date

• For cash payment: payment on delivery of the vehicle
• For bank transfer: full receipt of payment before handover
• In the case of financing: in accordance with the financing agreement

4. delivery and handover

(1) Delivery time

The delivery time for vehicles in stock is usually 1-3 working days after conclusion of the contract and receipt of full payment.

(2) Handover

• The handover takes place in our offices in Berlin
• Transfer is possible for an additional charge
• A joint inspection of the vehicle is carried out on handover

(3) Transfer of risk

The risk is transferred to the customer when the vehicle is handed over.

5. right of withdrawal for consumers

(1) Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the vehicle.

To exercise the right to cancel, you must inform us (autostadt24 GmbH, Hauptstraße 24, 10115 Berlin, E-Mail: widerruf@autostadt24.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

You must return or hand over the vehicle to us immediately and in any case within fourteen days at the latest from the day on which you informed us of the revocation.

(2) Exclusion of the right of withdrawal

The right of withdrawal does not apply to customized vehicles or vehicles with special modifications according to customer requirements.

6. warranty

(1) Legal warranty

The statutory warranty provisions apply. The warranty period is 24 months for new vehicles and 12 months from delivery for used vehicles.

(2) Nature

• The condition of new cars corresponds to the manufacturer's specifications
• In the case of used vehicles, the condition recognizable at the time of conclusion of the contract is owed
• Signs of use according to age and mileage are not a defect

(3) Subsequent performance

In the event of a defect, you are initially entitled to subsequent performance through repair or replacement delivery at our discretion.

7. test drive and inspection

(1) Test drive

• Test drives are possible by prior appointment
• The customer must present a valid driver's license and an identity card
• A test drive is at the customer's risk

(2) Insurance

During the test drive, insurance cover is provided by our public liability insurance. Deductible according to tariff.

8. financing and leasing

(1) Mediation

We arrange financing and leasing contracts with our partner companies. The terms and conditions of the respective financial service provider apply.

(2) Credit assessment

We reserve the right to carry out a credit check for financing or leasing requests.

9. reservation of title

The delivered vehicle remains our property until all claims arising from the purchase contract have been paid in full.

10. data protection

The collection, processing and use of personal data is carried out in accordance with our privacy policy and the statutory provisions.

11. exclusion of liability

(1) Limitation of liability

autostadt24 is only liable for damages resulting from willful or grossly negligent behavior, as well as for damages resulting from injury to life, limb or health.

(2) Exclusion

Liability for indirect damages, loss of profit or other financial losses is excluded to the extent permitted by law.

12. termination of contract

(1) Resignation

Withdrawal from the contract is only possible if the legal requirements are met.

(2) Cancellation

If the customer cancels after the contract has been concluded, a cancellation fee of 10% of the purchase price, but at least 500 euros, may be charged.

13. online dispute resolution

The European Commission provides a platform for online dispute resolution: http://ec.europa.eu/consumers/odr/

We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.

14. final provisions

(1) Applicable law

The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) Place of jurisdiction

The place of jurisdiction for all disputes is Berlin, provided the customer is a merchant, a legal entity under public law or a special fund under public law.

(3) Severability clause

Should individual provisions of these GTC be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.

(4) Changes

The customer shall be notified of changes to these GTC in text form and shall be deemed to have approved them if the customer does not object within six weeks.

Status: August 2025

autostadt24 GmbH
Hauptstraße 24, 10115 Berlin